Over the weekend we had a fault on our line - lost connections and very noisy line - which was fixed on Tues. However, since the fix our broadband speeds dropped from 4.5meg to 3meg, despite having a sync rate of 6.8meg. I raised this with plusnet suggesting a bras reset, but they've come back with a new error - an 'unbalanced line' - which OR are due to investigate on Monday. What is it -...

I received a free giffgaff SIM but haven't yet got my head around their jargon of top up/plan/goodybag. But regardless, if I activate and fund the SIM for some short term purpose and then use it until that funding expires, can I then store the depleted SIM for future use or does it become disabled such that I will need to start again later with a new started SIM? Thanks.

My F-i-L is a BT ISP user and has a BTHH3. Said router has a slight tendency to loose connection and not recover, so I have obtained a BTHH4r - that's the open/retail version. Simple question - and bear in mind I have not been inside his HH3 - but the HH4 requires a username and a password so that it can register. I know the username is in clear text, but what about the password? If there...

I'm thinking of moving my broadband to the Phonecoop, do they provide an smtp server for outgoing email? I can't seem to find any details. Jim

Been having problems with my ADSL going down several times a day. Problems began 19th or 20th August, and have continued daily until now. I've had three dropouts today since midnight. At first the ADSL was off for hours at a time every day for a week, until I discovered that rebooting the router would get me back on line not immediately but quite soon afterwards. Consequently, now I...

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